
Terms & Conditions
A LEGAL DISCLAIMER
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.
TERMS & CONDITIONS - THE BASICS
At Top Shelf Energy Solutions (TSES), our Terms & Conditions ("T&C") are designed to clearly define the responsibilities and expectations between us (the service provider) and you (the homeowner). By accessing our website or scheduling services with TSES, you agree to these terms, which outline how we operate, the scope of our services, and the conditions under which we deliver them.
These Terms & Conditions establish:
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Service Boundaries: What is and isn't included in our service packages (e.g., air leak sealing, insulation, testing).
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Customer Conduct: Expectations regarding communication, home access, and appointment readiness.
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Liability & Warranty: Our responsibility for the work performed and any warranties or exclusions.
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Cancellation & Rescheduling: Notice requirements and any applicable fees.
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Use of Website: Guidelines for use of our website, including form submissions and appointment scheduling.
TSES reserves the right to update or modify these Terms & Conditions at any time. Continued use of our site or services after any such changes constitutes acceptance of the updated terms. These terms are crafted to protect both our team and our customers, ensuring transparency and fairness in every interaction.